Free performance monitoring for VMware™ and IBM Power Systems™

Support services

You can optionaly order software support services in 2 levels of support.
We do not sell the product software license as the product is freeware released under GNU General Public License.
Together with support you obtain the full version of the product with those benefits.

Premium support

  • next business day response time for critical issues
  • regular health checks (once a 6 months)
  • implementing of new functionality which customer requests (if it is reasonable and possible)
  • report automation and customization (generates graphs or CSV reports)
  • creating special LPAR2RRD builds
  • development of whatever reports or data exports from data collected by the tool
  • prolong data retention time (all data is stored for 60days then it's being averaged)
  • any software development not classified as "huge software customization"
  • everything covered by Standard support
Read Premium support FAQs to get more details.

Standard support

  • priority in LPAR2RRD bug fixing
  • resolving operation issues like
    • data is not being downloaded from the management stations (HMC/vCenter)
    • graphs are not being generated/refreshed
  • help with installation, upgrade, migrations etc
  • any kind of consultations or support exclude things covered by premium support

List of additional benefits for customers with support contract (IBM Power edition only)

Price list
Use a quote form to get a quote.
Support evaulation page
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