Free performance monitoring for VMware™ and IBM Power Systems™

Support services

We do not sell the product software license as the product is freeware released under GNU General Public License.
You can optionally order professional software support services in 2 levels of support.

Enterprise edition

Customers under any support level get the enterprise edition of the product with these benefits:
  • CPU Workload Estimator based on rPerf or CPW benchmark (IBM Power edition only)
  • Live Partition Mobility and generally LPAR migration support (IBM Power edition only)
  • Unlimited number of LPARs or CPU pools in one Custom Group.
    Free version has maximum limit 4 LPARs or CPU pools per a custom group.
  • Unlimited number of LPARs/VMs in 1 PDF report, example POWER example
    Free version is limited by 1 item in a PDF report.

Premium support: IBM Power and VMware editions

  • next business day response time for critical issues
  • regular health checks (once a 6 months)
  • implementing of new functionality which customer requests (if it is reasonable and possible)
  • development of accounting reports as per customer request
  • report automation and customization (automatically generation of reports in graphs, CSV, PDF or XLS format)
  • creating special LPAR2RRD builds
  • development of whatever reports or data exports from data collected by the tool
  • prolong data retention time (all data is stored for 60days then it's being averaged)
  • any software development not classified as "huge software customization"
  • everything covered by Standard support

    Read Premium support FAQs to get more details.

Premium support: IBM i edition (OS agent)

  • next business day response time for critical issues
  • report automation and customization (automatically generation of reports in graphs, CSV, PDF or XLS format)
  • prolong data retention time (all data is stored for 60days then it's being averaged)
  • any software development not classified as "huge software customization"
  • source code for IBM i OS agent on request under GNU GPL license

    IBM i OS agent Licensing details

Standard support: IBM Power and VMware editions

  • priority in LPAR2RRD bug fixing
  • resolving operation issues like
    • data is not being downloaded from the management stations (HMC/vCenter)
    • graphs are not being generated/refreshed
  • help with installation, upgrade, migrations etc
  • any kind of consultations or support exclude things covered by premium support
Price list
Use a quote form to get a quote.
Support evaluation page
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LPAR2RRRD editions

IBM Power edition


Feature

Free version

Standard support

Premium support

Unlimited # of HMCsyesyesyes
Unlimited # of Physical serversyesyesyes
Historical Reportingyesyesyes
Resource Configuration Advisoryesyesyes
Configurationyesyesyes
CSV export of datayesyesyes
Statistics per HMCyesyesyes
Statistics per Physical serveryesyesyes
Statistics per CPU Poolyesyesyes
Statistics per LPARyesyesyes
OS Agent for AIX, Linux, VIOSyesyesyes
NMON grapheryesyesyes
CPU Workload Estimatorbased on CPU coresbased on rPerf/CPWbased on rPerf/CPW
Number of LPARs in Custom GroupUp to 4unlimitedunlimited
SLAN/Abest effort1 working day
Data retentiondefaultdefaultdefault or per request
PDF reporting1 LPAR in reportunlimited # of LPARsunlimited # of LPARs
Live Partition Mobility supportyesyes
Installation supportyesyes
Report automationyes
Regular health checksyes
Customizations per requestyes


VMware edition


Feature

Free version

Standard support

Premium support

Unlimited # of vCentersyesyesyes
Unlimited # of ESXiyesyesyes
Historical Reportingyesyesyes
Configurationyesyesyes
CSV export of datayesyesyes
Statistics per vCenteryesyesyes
Statistics per ESXiyesyesyes
Statistics per Resource Poolyesyesyes
Statistics per VMyesyesyes
vMotion statisticsyesyesyes
Statistics per Datastoreyesyesyes
OS Agent for AIX, Linux, VIOSyesyesyes
Number of VMs in Custom GroupUp to 4unlimitedunlimited
SLAN/Abest effort1 working day
Data retentiondefaultdefaultdefault or per request
PDF reporting1 VM in reportunlimited # of VMsunlimited # of VMs
Installation supportyesyes
Report automationyes
Regular health checksyes
Customizations per requestyes


IBM i edition (OS agent)


Feature

Free version

Premium support

Unlimited # of IBMi LPARsyesyes
Historical Reportingyesyes
CSV export of datayesyes
SLAN/A1 working day
Data retentiondefaultdefault or per request
PDF reporting1 LPAR in reportunlimited # of LPARs
Installation supportyes
Report automationyes
Regular health checksyes
Customizations per requestyes