Support

Enterprise support for
open source server monitoring.

LPAR2RRD is released under the GNU GPL v3 and free to download. We sell production-grade support contracts. Customers on a contract receive the Enterprise edition, an SLA on critical issues and direct access to the team behind the product.

5k to 7k
USD per year (typical)
1 day
SLA: response on critical issues
GPL v3
Open source license
Request a quote Email sales
LPAR2RRD dashboard
Support model

The product is free. The support is what you pay for.

We sell support services. LPAR2RRD itself is licensed under the GNU GPL v3: freely downloadable, freely inspectable, and freely runnable in production. What you pay for is the support contract that backs your deployment.

The typical price for a medium-sized environment is between 5k and 7k USD per year. Customers with a support plan receive the Enterprise edition.

What a support contract entitles you to:

  • ✓Professional product support services
  • ✓SLA: next business day response time for critical issues
  • ✓Priority in bug fixing
  • ✓Assistance with the tool installation, upgrade or migration
  • ✓New functionality implementation on request (if it is reasonable and possible)
  • ✓Automatic data exports to third-party solutions
Request a quote Email sales for a price list
License
GNU GPL v3
Open source.
Typical price
5k to 7k USD/yr
Mid-sized environment. Contact sales for exact pricing.
SLA
Next business day
Response time on critical issues.
Edition comparison

Free or Enterprise. Pick what fits your environment.

Both editions ship from the same codebase. The Enterprise tier removes device limits, unlocks advanced features and adds the support contract on top.

Free edition
GPL v3, freely downloadable

Full product capabilities for evaluation and smaller environments. No registration, no time limit.

Device limits
  • ✓IBM Power Systems: 1 HMC
  • ✓IBM Power Systems: 1 CMC
  • ✓VMware: 1 vCenter
  • ✓Nutanix: 1 Prism Central or 4 Prism Elements
  • ✓Proxmox: 4 Clusters
  • ✓oVirt / Red Hat Virtualization: 4 Virtualization Managers
  • ✓Red Hat OpenShift / Kubernetes / VMware Tanzu: 4 Container Platforms
  • ✓20 databases per each DB technology
  • ✓1 RAC Oracle Database
Feature limits
Enterprise edition
Unlocked through a support contract

Removes all device and feature limits and adds production-grade entitlements on top.

What you also get
  • ✓Unlimited devices across every supported technology
  • ✓Unlimited alerts, exports, custom groups, reports
  • ✓Professional product support
  • ✓SLA: next business day response on critical issues
  • ✓Priority in bug fixing
  • ✓Assistance with installation, upgrades and migrations
  • ✓New functionality on request, when reasonable and feasible
Enterprise-only features
Next steps

Three ways to take the conversation forward.

01 Buy
Request a quote

Send us your environment scope and we will return a tailored quote. Or email sales@lpar2rrd.com directly for a price list.

Quote form
02 Talk
Live session with an expert

Book a live online session with one of our engineers for a walkthrough of every product feature on our demo site.

Apply here
03 Run
Monitoring as a Service

We offer LPAR2RRD as a Service when we host and operate performance monitoring of your server infrastructure.

A single support contract covers the entire Xorux family (LPAR2RRD, STOR2RRD and XorMon Original) at no additional charge. Discover XorMon.

LPAR2RRD editions

Customer with support contract is eligible for using Enterprise edition of the tool with following list of the features based on platform.

Feature Free version Enterprise edition
Unlimited # of HMCs up to 1 yes
Unlimited # of CMCs up to 1 yes
Unlimited # of Physical servers yes yes
Unlimited # of LPARs yes yes
Resource Configuration Advisor yes yes
Configuration yes yes
Statistics per HMC yes yes
Statistics per Physical server yes yes
Statistics per CPU Pool yes yes
Statistics per LPAR yes yes
OS Agent for AIX, Linux, VIOS yes yes
NMON grapher yes yes
CPU Workload Estimator based on CPU cores based on rPerf/CPW
Number of LPARs in a Custom Group up to 4 unlimited
Proxy Agent yes
Alerting 3 Servers unlimited
SLA 1 working day response
Data retention default default or per request
Reporter reports 1 unlimited
Historical Reporting yes
Live Partition Mobility support yes
Installation support yes
Report automation yes
Customizations per request yes
Feature Free version Enterprise edition
Unlimited # of IBMi LPARs yes yes
SLA 1 working day response
Data retention default default or per request
ASP latency yes
Installation support yes
Report automation yes
Customizations per request yes
Feature Free version Enterprise edition
Unlimited # of vCenters up to 1 unlimited
Unlimited # of ESXi yes yes
Unlimited # of VMs yes yes
Statistics per vCenter yes yes
Statistics per ESXi yes yes
Statistics per Resource Pool yes yes
Statistics per VM yes yes
Statistics per Datastore yes yes
Resource Configuration Advisor yes yes
Configuration yes yes
Number of VMs in a Custom Group up to 4 unlimited
Proxy Agent yes
SLA 1 working day response
Data retention default default or per request
Reporter reports 1 unlimited
Historical Reporting yes
Installation support yes
Report automation yes
Customizations per request yes
Feature Free version Enterprise edition
Unlimited # of Data Center up to 4 unlimited
Unlimited # of Cluster yes yes
Unlimited # of Host yes yes
Unlimited # of VM yes yes
Statistics per Cluster yes yes
Statistics per Host yes yes
Statistics per VM yes yes
Statistics per Storage Domain yes yes
Configuration yes yes
Number of VMs in a Custom Group up to 4 unlimited
SLA 1 working day response
Data retention default default or per request
Reporter reports 1 unlimited
Installation support yes
Report automation yes
Customizations per request yes
Feature Free version Enterprise edition
Unlimited # of Pool yes yes
Unlimited # of XEN Host yes yes
Unlimited # of VM yes yes
Statistics per Pool yes yes
Statistics per XEN Host yes yes
Statistics per VM yes yes
Statistics per Storage yes yes
Configuration yes yes
Number of VMs in a Custom Group up to 4 unlimited
SLA 1 working day response
Data retention default default or per request
Installation support yes
Report automation yes
Customizations per request yes
Feature Free version Enterprise edition
Unlimited # LDOM yes yes
Unlimited # CDOM yes yes
Unlimited # Global Zone yes yes
Unlimited # Zone yes yes
Statistics per LDOM yes yes
Statistics per CDOM yes yes
Statistics per Global Zone yes yes
Statistics per Zone yes yes
Number of VMs in a Custom Group up to 4 unlimited
SLA 1 working day response
Data retention default default or per request
Installation support yes
Report automation yes
Customizations per request yes
Feature Free version Enterprise edition
Unlimited # Hyper-V cluster yes yes
Unlimited # Hyper-V node yes yes
Unlimited # Windows server yes yes
Unlimited # VM yes yes
Statistics per Hyper-V cluster yes yes
Statistics per Hyper-V node yes yes
Statistics per Windows servers yes yes
Statistics per VM yes yes
Statistics per Storage yes yes
Reporter reports 1 unlimited
SLA 1 working day response
Data retention default default or per request
Installation support yes
Report automation yes
Customizations per request yes
Feature Free version Enterprise edition
Unlimited # Stand-alone Database yes yes
Unlimited # Multinenat Databases yes yes
Unlimited # RAC databases up to 1 yes
Number of Databases in a Custom Group up to 4 unlimited
SLA 1 working day response
Data retention default default or per request
Installation support yes
Report automation yes
Customizations per request yes
Feature Free version Enterprise edition
Unlimited # Stand-alone Database yes yes
SLA 1 working day response
Data retention default default or per request
Installation support yes
Report automation yes
Customizations per request yes
Feature Free version Enterprise edition
Unlimited # Stand-alone Database yes yes
SLA 1 working day response
Data retention default default or per request
Installation support yes
Report automation yes
Customizations per request yes
Feature Free version Enterprise edition
Unlimited # Stand-alone Database yes yes
SLA 1 working day response
Data retention default default or per request
Installation support yes
Report automation yes
Customizations per request yes
Feature Free version Enterprise edition
Unlimited # of Prism Centrals up to 4 unlimited
Unlimited # of Cluster yes yes
Unlimited # of Host yes yes
Unlimited # of VM yes yes
Statistics per Cluster yes yes
Statistics per Host yes yes
Statistics per VM yes yes
Statistics per Storage yes yes
Configuration yes yes
Number of VMs in a Custom Group up to 4 unlimited
SLA 1 working day response
Data retention default default or per request
Reporter reports 1 unlimited
Installation support yes
Report automation yes
Customizations per request yes
Feature Free version Enterprise edition
Unlimited # of Cluster yes yes
Unlimited # of Host yes yes
Unlimited # of VM yes yes
Statistics per Cluster yes yes
Statistics per Host yes yes
Statistics per VM yes yes
Statistics per Storage yes yes
Configuration yes yes
Number of VMs in a Custom Group up to 4 unlimited
SLA 1 working day response
Data retention default default or per request
Installation support yes
Report automation yes
Customizations per request yes
Feature Free version Enterprise edition
Unlimited # of Cluster yes yes
Unlimited # of Host yes yes
Unlimited # of VM yes yes
Statistics per Cluster yes yes
Statistics per Host yes yes
Statistics per VM yes yes
Statistics per Storage yes yes
Configuration yes yes
Number of VMs in a Custom Group up to 4 unlimited
SLA 1 working day response
Data retention default default or per request
Installation support yes
Report automation yes
Customizations per request yes
Feature Free version Enterprise edition
Unlimited # of Oracle VM Manages yes yes
Unlimited # of Cluster yes yes
Unlimited # of Host yes yes
Unlimited # of VM yes yes
Statistics per Cluster yes yes
Statistics per Host yes yes
Statistics per VM yes yes
Configuration yes yes
Number of VMs in a Custom Group up to 4 unlimited
SLA 1 working day response
Data retention default default or per request
Reporter reports 1 unlimited
Installation support yes
Report automation yes
Customizations per request yes
Feature Free version Enterprise edition
Unlimited # of Linux Host yes yes
Statistics per Linux Host yes yes
Number of Linuxes in a Custom Group up to 4 unlimited
Alerting 3 Servers unlimited
SLA 1 working day response
Data retention default default or per request
Reporter reports 1 unlimited
Installation support yes
Report automation yes
Customizations per request yes
Feature Free version Enterprise edition
Unlimited # of Containers and PODs yes yes
Statistics per Containers and PODs yes yes
Configuration yes yes
SLA 1 working day response
Data retention default default or per request
Reporter reports 1 unlimited
Installation support yes
Report automation yes
Customizations per request yes
Feature Free version Enterprise edition
Unlimited # of OpenShift Container Platforms up to 8 yes
Unlimited # of Containers and PODs yes yes
Statistics per Containers and PODs yes yes
Configuration yes yes
SLA 1 working day response
Data retention default default or per request
Reporter reports 1 unlimited
Installation support yes
Report automation yes
Customizations per request yes